<?php echo($COMPANY_name); ?> - <?php echo($LANG_request

Error:".$LANG_enter_password."

"; unset($_POST["submit"], $submit); }elseif($_POST["username"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_username."

"; unset($_POST["submit"], $submit); }else{ $TICKETS_error = 0; } // Guest is not logged in so lets log them in $TICKETS_username = $_POST["username"]; $password = $_POST["password"]; $TICKETS_password = md5($password); $result = DATABASE_query("SELECT * FROM ".$DB_prefix."users WHERE username='$TICKETS_username' AND password='$TICKETS_password'"); if(DATABASE_fetch($result)){ $time = time() + 60*60*24*7; setcookie("HelpCenterLiveUser", $LOGIN_username, $time, $URL_dir, $URL_site, $URL_secure); setcookie("HelpCenterLivePass", $LOGIN_password, $time, $URL_dir, $URL_site, $URL_secure); if($_POST["subject"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_subject."

"; unset($_POST["submit"], $submit); }elseif($_POST["message"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_message."

"; unset($_POST["submit"], $submit); }elseif($_POST["department"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_department."

"; unset($_POST["submit"], $submit); }else{ $TICKETS_error = 0; } if($TICKETS_error !== 1){ $subject = $_POST["subject"]; $message = rawurldecode($_POST["message"]); $time = gmdate("l dS of F Y \a\\t h:i:s a", time()+($TIME_offset * 3600)); $username = $TICKETS_username; $urgency = $_POST["urgency"]; $department = $_POST["department"]; DATABASE_query("INSERT INTO ".$DB_prefix."tickets (username,department,subject,status,urgency) VALUES ('$username','$department','$subject','4','$urgency')"); $tid = mysql_insert_id(); DATABASE_query("INSERT INTO ".$DB_prefix."responses (ticketid,author,time,message) VALUES ('$tid','0','$time','$message')"); $MAIL_header = $LANG_ticket_create; } }else{ $MAIL_header = $LANG_user_pass_incorrect; unset($_POST["submit"], $submit); } }else{ // Guest is already logged in so we do not need to log them in if($_POST["subject"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_subject."

"; unset($_POST["submit"], $submit); }elseif($_POST["message"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_message."

"; unset($_POST["submit"], $submit); }elseif($_POST["department"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_department."

"; unset($_POST["submit"], $submit); }else{ $TICKETS_error = 0; } if($TICKETS_error !== 1){ // Create ticket $subject = $_POST["subject"]; $message = $_POST["message"]; $time = gmdate("l dS of F Y \a\\t h:i:s a", time()+($TIME_offset * 3600)); $username = $TICKETS_username; $urgency = $_POST["urgency"]; $department = $_POST["department"]; DATABASE_query("INSERT INTO ".$DB_prefix."tickets (username,department,subject,status,urgency) VALUES ('$username','$department','$subject','4','$urgency')"); $tid = mysql_insert_id(); DATABASE_query("INSERT INTO ".$DB_prefix."responses (ticketid,author,time,message) VALUES ('$tid','0','$time','$message')"); $MAIL_header = $LANG_ticket_create; } } }else{ $REGISTER_username = $_POST["username"]; $REGISTER_password = $_POST["password"]; $REGISTER_password = md5 ($REGISTER_password); $REGISTER_email = $_POST["email"]; $REGISTER_firstname = $_POST["firstname"]; $REGISTER_lastname = $_POST["lastname"]; $time = time() + 60*60*24*7; if($_POST["username"] == ""){ $REGISTER_error = 1; $REGISTER_message = "

Error:".$LANG_enter_username."

"; }elseif($_POST["password"] == ""){ $REGISTER_error = 1; $REGISTER_message = "

Error:".$LANG_enter_password."

"; }elseif($_POST["email"] == ""){ $REGISTER_error = 1; $REGISTER_message = "

Error:".$LANG_enter_email."

"; }elseif($_POST["firstname"] == ""){ $REGISTER_error = 1; $REGISTER_message = "

Error:".$LANG_enter_first."

"; }elseif($_POST["lastname"] == ""){ $REGISTER_error = 1; $REGISTER_message = "

Error:".$LANG_enter_last."

"; } if(!isset($REGISTER_error)){ $username = $REGISTER_username; $password = $REGISTER_password; $email = $REGISTER_email; $firstname = $REGISTER_firstname; $lastname = $REGISTER_lastname; DATABASE_query("INSERT INTO ".$DB_prefix."users VALUES ('','$username','$password','$email','$firstname','$lastname')"); setcookie("HelpCenterLiveUser", $REGISTER_username, $time, $URL_dir); setcookie("HelpCenterLivePass", $REGISTER_password, $time, $URL_dir); $cemail = $COMPANY_email; $email = $REGISTER_email; $user = $REGISTER_username; $first = $REGISTER_firstname; $last = $REGISTER_lastname; $company = $COMPANY_name; $pass = $_POST["password"]; $mail = $LANG_reg_confirm." ".$company."'s ".$LANG_hds.".\n\n".$LANG_reg_username.": ".$username."\n".$LANG_reg_password.": ".$pass."\n\n ".$LANG_reg_note; mail("\"$first $last\" <$email>", "$company's ".$LANG_hds." ".$LANG_reg, $mail, "From: \"$company's $LANG_hds\" <$cemail>"); if($_POST["subject"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_subject."

"; }elseif($_POST["message"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_message."

"; }elseif($_POST["department"] == ""){ $TICKETS_error = 1; $MAIL_header = "Error:".$LANG_enter_department."

"; }else{ $TICKETS_error = 0; } if($TICKETS_error !== 1){ // Create ticket $subject = $_POST["subject"]; $message = $_POST["message"]; $time = gmdate("l dS of F Y \a\\t h:i:s a", time()+($TIME_offset * 3600)); $username = $REGISTER_username; $urgency = $_POST["urgency"]; $department = $_POST["department"]; DATABASE_query("INSERT INTO ".$DB_prefix."tickets (username,department,subject,status,urgency) VALUES ('$username','$department','$subject','4','$urgency')"); $tid = mysql_insert_id(); DATABASE_query("INSERT INTO ".$DB_prefix."responses (ticketid,author,time,message) VALUES ('$tid','0','$time','$message')"); $MAIL_header = $LANG_ticket_create; } }else{ unset($_POST["submit"], $submit); } } }else{ // send message in email $MAIL_department = $_POST["department"]; $result_dep = DATABASE_query("SELECT * FROM ".$DB_prefix."departments WHERE department='$MAIL_department' ORDER BY id ASC"); if($get = DATABASE_fetch($result_dep)){ $MAIL_email = $get["email"]; } $MAIL_to = $MAIL_email; $MAIL_from = stripslashes ($_POST["email"]); $MAIL_name = stripslashes ($_POST["name"]); $MAIL_subject = stripslashes ($_POST["subject"]); $MAIL_message = stripslashes ($_POST["message"]); mail("\"$MAIL_name\" <$MAIL_to>", "$COMPANY_name's ".$LANG_hds." ".$LANG_reg, $MAIL_message, "From: \"$MAIL_name\" <$MAIL_from>"); $MAIL_header = $LANG_mail_sent; } }else{ if($MAIL_type == "d"){ if($MAIL_option == "mail"){ $MAIL_department = $_GET["department"]; $MAIL_header = $LANG_send_mail." ".$MAIL_department."\n"; }elseif($MAIL_option == "ticket"){ $MAIL_department = $_GET["department"]; $MAIL_header = $LANG_send_tt." ".$MAIL_department."\n"; } }elseif($MAIL_type == "m"){ if($MAIL_option == "mail"){ $MAIL_header = $LANG_mail_send."\n"; }elseif($MAIL_option == "ticket"){ $MAIL_header = $LANG_tt_create."\n"; } }elseif($MAIL_type == "l"){ $MAIL_uid = $_GET["chatid"]; $MAIL_department = $_GET["department"]; DATABASE_query("DELETE FROM ".$DB_prefix."session WHERE chatid='$MAIL_uid'"); if($MAIL_option == "mail"){ $MAIL_header = $LANG_busy_mail."\n"; }elseif($MAIL_option == "ticket"){ $MAIL_header = $LANG_busy_tt."\n"; } } } ?> <?php echo($COMPANY_name); ?> - <?php echo($LANG_request_lh); ?>