################################### ### Help Center Live Change Log ### ################################### ### Version 1.1 P1 - December 2, 2003 ### - Some language files not made multilingual bug fixed - Sending of chat messages when space bar is pressed bug fixed - Guest transcript not saving bug fixed ### Version 1.1 - November 30, 2003 ### - Client side language packs - Much faster sending of messages in chat window - Department not displaying when operator replies to a trouble ticket fixed - Stop monitoring traffic when operator is offline and closed their request window rather than when their status is offline - allows operator to monitor traffic whilst offline and saves bandwidth when all request monitors are closed. - Trouble ticket notification with WinApp 1.1 - New line formatting in trouble tickets added - Other minor bug fixes ### Version 1.0 - November 22, 2003 ### Initial release of Help Center Live