9-1-1 GuidelinesThanks to the Bethel, PA Office of Emergency Svcs.The 9-1-1 emergency telephone system is in place to assist citizens with POLICE, MEDICAL or FIRE emergencies. Bethel uses the Enhanced 9-1-1 system. It should be realized that non- emergency calls to the 9-1-1 system, or any emergency phone number, can create delays in handling other very serious emergencies that require immediate attention. The following are guidelines for the proper use of the 9-1-1 system for POLICE, FIRE and MEDICAL emergencies. Bethel has roll-over capabilities enabling our community's dispatch center to redirect your call to appropriate agencies, if needed. Remember, if you are calling from within the Municipal Center, the Bethel Public Schools, or any local company that requires you to dial "9" to obtain an outside number, then dial 9-9-1-1 for assistance. DO NOT CALL 9-1-1 FOR NON-EMERGENCY. If you need transportation, use taxi cabs or call a PRIVATE AMBULANCE listed under AMBULANCE in the local telephone directory. Examples of NON-EMERGENCY situations are:
Remember, these are general guidelines -- If there is any doubt , do not hesitate to call
CALL 9-1-1
Call 9-1-1 for any LIFE-THREATENING EMERGENCY such as:
WHAT HAPPENS WHEN YOU REQUEST EMERGENCY MEDICAL SERVICES ON 9-1-1 9-1-1 should only be used when a true emergency exists, "POLICE", "FIRE", or "MEDICAL". Identify your call as a MEDICAL or FIRE emergency. In Bethel, the dispatcher will ELECTRONICALLY RECEIVE the address and telephone number OF THE CALLER. However, if you are not sure if the emergency system in your area captures that information, tell the dispatcher your address and phone number. CRITICAL INFORMATION THE DISPATCHER NEEDS TO KNOW:
The accuracy of all telephone numbers and addresses must be verified again by the dispatcher. NOTE: WAIT FOR THE 9-1-1 OPERATOR TO HANG UP BEFORE YOU DO. Remain calm and give direct answers to the questions asked. Speak slowly and clearly. You will be asked additional questions so the dispatcher can send the right type of help. All questions are important. The dispatcher may also provide you with CRITICAL PRE-ARRIVAL INSTRUCTIONS, such as CPR (Cardio-Pulmonary Resuscitation) or the Heimlich Maneuver. Understanding what happens when a 9-1-1 call is placed will help the system run more efficiently and will bring you the emergency medical service you need in the shortest possible time. HOW YOU CAN HELP BEFORE EMERGENCY SERVICES ARRIVES:
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