SKILLS & HIGHLIGHTS
Excellent interpersonal and communication
skills; cooperative, patient, supportive and loyal team player. Ability to
ensure a project or task is completed in a timely fashion; with strong follow
up traits. Self-motivated, works well remotely. Strong fiber optic skills
including the use of numerous optical test, and measurement devices to
commission, test, and troubleshoot transport systems and networks. Wide range
of working knowledge with Nortel Network’s transport and metro products. A good working knowledge of IP, data
products including interfaces for ATM and Gigabit Ethernet. Working knowledge of UNIX, LINUX, and
integrated network managers such as the Preside network management platform.
PROFESSIONAL EMPLOYMENT
Nortel Networks, Williamsburg, Virginia
Senior Optical Network Engineer – Sep. 01
to present
- Work with new accounts to bring them online and evaluate their
network before turning them over to Optical Network Engineer for support.
- Provide initial and ongoing training of Optical Network Engineers
on policies, procedures, products, and new product releases.
- Manage large projects such as network deployments, and network reconfigurations
from a technical standpoint.
- Interface with installation, management, design, customer, and
customer engineering to ensure successful system integrations and
reconfigurations.
- Support design and documentation with feedback on product enhancements
and changes needed in documentation.
- Work with Sales Engineering and Order Engineering during hand off
process to ensure design is validated and meets customer’s needs.
- Support system deployments with innovative troubleshooting techniques
and decades of troubleshooting experience.
- Interface with customers and high-level management to consult on
deployment issues and provide feedback for process improvements.
- Directly support customers, and higher-level management with
product information presentations and training based on first hand
experience.
- Review and validate Engineering Methods of Procedure (EMOPs) prior
to implementation by field personnel or Optical Network Engineering.
- Extensive experience with Optera Metro 5200, Connect DX, Optera LH,
OC-192, MOR and MOR+ amplifiers, and OC-48 classic equipment.
- Good working knowledge of Optera Metro 3500, 5100, 1600G amplifiers,
and other Nortel Networks transport equipment.
Network Engineer – Jan. 01 to Sep. 01
- Support the introduction of new hardware and software into the
customer's network.
- Provide long term planning for customers network including but not
limited to DCC, naming conventions, ring deployments, and link budgeting.
- Develop EMOPs to document the process for making changes to in-service
networks.
- Support the order engineers with the deployment of new products and
equipment.
Sr. Network Technician / Team Leader Sep.
99 to Jan. 01
- Support and train Network Technicians while working remotely.
- Direct and support team activities and installation field
supervisors.
- Supported the initial deployment of Optera LH, 1600G amplifiers and
DX1 bays into the customers network.
- Setup and managed access into multiple customers’ networks.
- Troubleshooting and management of DCC islands within the customers
network.
- Support installation management, project management, and the
account with the deployment and integration of systems into the customers
network
Network Technician Aug. 98 to Sep. 99
- Optimization of multiple wavelength OC-192 equipment and networks.
- Configuring ADMs into open chains, taking open chains and
configuring them into rings.
- Management and provisioning of operational program controllers
(OPCs).
- Insertions of ADMs, REGENs, and OADMs into traffic carrying
networks.
- Perform MOR to MOR+ upgrades, manual software upgrades on network
elements and operational program controllers (OPCs).
- Promotions and demotions of amplifiers, ADMs, and REGENs in traffic
carrying networks.
- Innovated the use of scripts for system provisioning
- Remotely support installation teams remotely with powering up,
commissioning amplifiers (MOR and MOR+), and troubleshooting new customer
backbones.
Field Technician Apr. 97 to Aug. 98
- Post installation site and system testing and trouble shooting of
the OC-192, and OC-48 Transport Nodes.
- Setup, provisioning, and upgrades to multiple wavelength optical
amplifiers and regenerators.
- Performed ring reconfigurations taking LTE network elements and
turning them into ADMs.
- Perform hardware and software upgrades to deployed OC-3 / OC-12,
OC-48, and OC-192 Transport Nodes.
- Install and configure Nortel's Network Manager (now known as
Preside) and HP UNIX Workstations.
- Use DS-1 and DS-3 test sets for site and systems testing.
- Through knowledge of the use of fiber scopes, power meters, and
other handheld test equipment.
Lucent Services
Company (Subsidiary of Lucent Technologies),Williamsburg, Virginia
Fiber Optic Test Technician Apr. 92 to
Apr. 97
- 5 years experience using an OTDR to fullest performance parameters.
- Primary technical trainer for all OTDR, fusion splicing, and test
inspection operations.
- Over 5500 fusion splices in the last 5 years.
- Installation of wire and fiber optic cable through above and below
ground conduit.
- Operation of high lift vehicles, 35 ton crane, and forklift
operations.
- Experience in DOS, Windows 95, 3.11, 3.1, OS/2 operating systems
and GUI’s. Knowledge of UNIX.
- Placement of fiber optic cables, and connections in weatherproof
closures.
- Installation of BNC, N, and HN connectors on RG-217 and RG-58
cable.
- Extensive use of spreadsheets, databases, presentation packages,
and word processors.
- Installation, repair, and troubleshooting of computers, and
instrumentation systems.
- Use of a wide range of electrical, and mechanical, test and
measurement equipment.
- Calculation of Optical Budgets, Span Layout, and pass/fail
criteria.
- Installation, maintenance, and calibration of instrument monitoring
networks.
Up and Running Computers, Williamsburg, Virginia
Computer Technician (Part Time) Mar 96 to
Present
- Correct software and hardware related problems on computers on the test
bench, and in the field at the customers location.
- Discuss with customer their needs, configure the system, price it
out, and provide the customer with a bid.
- Deliver and setup systems for the customer, and provide preliminary
training in their operating system.
- Provide one to one, or one to many tutoring in customer
applications.
- Build and installation of servers, workstations, and Category 5
networks.
Virginia Air National Guard, Sandston, Virginia
Information Management Specialist Dec. 94
to Apr. 96
- Manage information flow throughout intelligence section, provide
computer support and training to intelligence specialist.
- Use and deployment of computers, and software packages to provide
information for the intelligence section.
- Manage documentation, message traffic, generation of reports, type
40 wpm.
Avionics Systems Specialist Feb. 92 to
Dec. 94
- Perform operation inspections, troubleshooting, and repair of F-16 Fighting Falcon aircraft in support of
unit's mission.
- Worked on communication, instrumentation, and electronic warfare
systems for avionics section
- Troubleshot and repaired systems at the system, unit, and card
level. Performed aircraft modifications.
- Performed operational checkouts, and update modifications to chaff
and flare systems.
- Work performed in the hazardous environment around the pre-launch
aircraft with the engine running.
- Cross trained and supported specialist from other sections to
develop a fuller knowledge of aircraft systems.
United States Air Force
Electronic Warfare System Specialist Feb.
88 to Feb. 92
- Perform operation inspections, troubleshooting, and repair of B-52 Stratofortress aircraft in support of
unit's mission.
- Worked on receivers and transmitters, dispensing systems for chaff
and flares for avionics section
- Troubleshot and repaired systems on the aircraft to the replaceable
unit, card, or wiring level.
- Used high lift (cherry pickers) equipment to perform maintenance on
systems and cabling.
- Extensive use of Time Domain Reflectometers to troubleshoot and
repair aircraft wiring.
- Perform modifications and updates to aircraft systems due to
safety, environment, or system updates.
- Worked in shop troubleshooting and repairing electronic warfare
systems to the card and component level.
- Deployed in support of Operation Desert Shield / Storm.
EDUCATION & TRAINING
Avionics System Specialist Sep 92 to Oct 92
- System, unit, and card level troubleshooting of multiple systems
for the F-16 C/D.
Electronic Warfare System Specialist Apr 88 to Jan 89
- System, unit, card, and repair of for the B-52 G/H. Honor Graduate.
Christopher
Newport University Sep. 84 to
Dec 86
- 60 credit hours towards an Applied Physics degree. Concentrations in engineering and physics.
Electronic Computer Programming Institute Sep. 80 to May 81
- Computer technician course graduated fifth in the class.
[email protected]
Last updated 3/23/02
Back to the Home Page