JSbaby.txt

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Here's what to do if your Baby Ball is not working properly.

Make sure the switch on the bottom of the Baby Ball unit is turned on.
Make sure it's plugged into a regular serial port (not just any connector there that it could plug into). This should also be done when the system is off; connecting it while the power is already on may cause hardware damage on some computers.
Make sure the port is COM1 or COM2, and that it is not shared or used by a mouse or a modem, etc. If you are unsure about any of the port settings, you should call your computer manufacturer or check with a local technician to make sure you have a working serial port available.

Note: the Baby Ball uses a serial port. It does not replace your mouse, and you should keep your mouse and keyboard connected. The Baby Ball's only function is as a great big button; it does not control your mouse pointer.

If it still doesn't work, do the following.

Uninstall the JumpStart Baby program.
Shut down Windows and turn the system off.
Make sure the Baby Ball is properly connected to an appropriate serial port.
Turn on the computer and let Windows start up.
Reinstall the JumpStart Baby program; this will also reinstall the Baby Ball drivers.
Afterward, close all the windows, then click on Start, Shutdown, Restart Computer, and click OK or Yes. This will restart Windows and ensure the drivers are loaded into memory.
Then try the program again.
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Just as a note, it may be that you run into a situation where JS Baby Ball will not detect.  You've done everything you can think of in windows, but it won't work.  Well, it's then that you need to go into the BIOS and find out if the Serial Ports / Com Ports are disabled.  If they are, they would explain why windows won't detect it, wheather or not you did install the driver for it.  You can set at least one of them to the "Auto" setting, and the Baby Ball should detect normally.

Do not go into the bios. There is no consistent place to go to enable com ports in the bios (it will depend on who wrote and what version bios the computer has). Go into device manager and see what ports are enabled(click the plus next to ports) .  If there is no Com1 or Com2 refer them to their manufacturer to have them enabled in the bios.  

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Baby Ball has serial connector for a Powermac but not the USB one for a G3/G4.
The newer G3's (and up) don't have a serial connector for this device.
Apple and some 3rd party companies make adapters for connecting to the USB; however they may be pricey. But that's the only means of getting a Baby Ball to work on the newer Macs.
If the user has opted to use the USB adapter, the baby ball must be plugged in USB port #1. 

(Let's see. Brand new Imac. Greatest Mac ever, in your choice of color.
It has no built in disk drive, so you can't even make a backup of your work.
It doesn't have an interface for industry-standard serial devices,
except for USB. Yep. "Think different.")
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Baby Ball in Windows ME.

We have done some research and found that there IS a driver in ME
that'll run the Baby Ball.  You will probably have to uninstall Baby,
the Baby Ball, AND the directories associated with Baby (do this from
Windows Explorer).  Then, FIRST hook up the Baby Ball, run the
Add New Hardware wizard.  Since you have already loaded the drivers,
it probably won't detect it.  Have no fear, use the manual installation
to install a Logitech mouse driver, pick Mouse as the type of device
to install, choose Logitech as the manufacturer, and scroll to the bottom
of the list and choose the "Other Logitech Mouse Serial" driver.
Then reboot, install JS Baby, and DO NOT install the mouse drivers.
This has worked on our system here, and may allow you to use the program
in Windows ME.
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